Thank you for visiting the “iROO.com” (hereinafter referred to as “this Website”) operated by E-Luo International Development Co., Ltd. and its affiliated companies (collectively referred to as “the Company”). The Company highly values the protection of your personal data and privacy. To help you understand how the Company collects, processes, and uses your personal data, please read the following Privacy Policy carefully.
1. Purpose and Principles of the Policy
When conducting external business operations and internal administrative activities, the Company collects, processes, and uses personal data in accordance with applicable laws and regulations and adheres to the following principles:
l Ensuring the confidentiality, integrity, and availability of personal data
l Implementing a personal data protection management system and enhancing employees’ and partners’ awareness of data protection
l Preventing unauthorized access, improper use, disclosure, alteration, or destruction
l Safeguarding the rights of data subjects to exercise their legal rights and maintaining data accuracy
2. Scope of Application
This Privacy Policy applies to the collection, processing, and use of personal data when you use this Website and related services.
The Company also provides a Member Center service (including membership functions provided through the LINE Mini Program). Such services may be subject to separate or supplementary privacy policies.
This Policy does not apply to third-party websites linked from this Website, nor does it apply to personnel not entrusted or managed by the Company.
This Website and related services are generally intended for users aged thirteen (13) to ninety-nine (99). If you do not meet the above age requirements, the Company may be unable to provide related services.
By using the services of this Website, you acknowledge that you have read, understood, and agreed to this Privacy Policy. This Policy also forms part of the Company’s Membership Terms of Service.
3. Collection of Personal Data
(1) Data Controller
E-Luo International Development Co., Ltd.
(2) Purposes of Collection
• Product sales, transactions, payment processing, delivery, and after-sales services
• Membership management and customer database establishment
• Notifications regarding new products, marketing campaigns, and promotions
• Analysis of consumer behavior and improvement of service quality
• Website system maintenance, security management, and important notifications
(3) Categories of Personal Data
• Identification Data: name, gender, date of birth, national ID number, address, phone number, email, etc.
• Consumption and Social Activity Data: purchase records, preferences, usage habits
• Technical Data: IP address, cookies, device information, browsing and operation records
(4) Period, Area, Recipients, and Methods of Use
• Period: during the operation and service period, or as required by law or consent
• Area: Republic of China (Taiwan) and locations where services are provided
• Recipients: the Company, affiliated companies, logistics providers, payment service providers, information service providers, and partners necessary for contract fulfillment
• Methods: used within the scope of the collection purposes through automated or non-automated means
4. Rights of Data Subjects
According to the Personal Data Protection Act, you may exercise the following rights with the Company:
the right to inquire, review, request copies, supplement or correct data, request cessation of collection/processing/use, and request deletion.
However, this does not apply where retention is required by law or contract.
5. Processing and Use of Personal Data
The Company will process and use personal data only within lawful and specific purposes and may disclose such data in the following circumstances in accordance with the law:
when required by laws or competent authorities, for public interest, for the protection of life and property, with the consent of the data subject, or when beneficial to the rights and interests of the data subject.
6. Data Security
The Company adopts reasonable technical and organizational security measures, including access control, encryption, training, and risk assessments, to prevent unauthorized access or leakage of personal data.
7. Children’s Privacy
This Website is not specifically designed for children under the age of 13 and does not intentionally collect their personal data. If it is confirmed that the age requirement is not met, the Company will cease using and delete such data in accordance with the law.
8. Policy Revisions
The Company may revise this Policy from time to time, and the updated content will be published on this Website.
9. Contact Information
Customer Service Hotline: 0800-008-812
Email: eshop.service@iroo.com