• membership level
    Membership Qualification
    Membership Validity Period
    Renew Membership Qualification
    Birthday Coupon
  • Ordinary
    Membership Qualification
    Every Purchase in a Single Receipt Can Apply
    Membership Validity Period
    One Year
    Renew Membership Qualification
    Any Purchase Made within One Year
    Birthday Coupon
    None
  • Gold
    Membership Qualification
    Purchase of NT$ 30,000 in One Single Receipt Accumulated Purchases of NT$ 50,000 and Above within One Year
    Membership Validity Period
    One Year
    Renew Membership Qualification
    Accumulated Purchases Reach NT$ 50,000 ~ NT$ 149,999 within the Validity Period
    Birthday Coupon
    NT$1000
  • Platinum
    Membership Qualification
    Accumulated Purchases of NT$ 150,000 and Above within One Year
    Membership Validity Period
    One Year
    Renew Membership Qualification
    Accumulated Purchases Reach NT$ 150,000 ~ NT$ 299,999 within the Validity Period
    Birthday Coupon
    NT$3500
  • Jade
    Membership Qualification
    Accumulated Purchases of NT$ 300,000 and Above within One Year
    Membership Validity Period
    One Year
    Renew Membership Qualification
    Accumulated Purchases Reach NT$ 300,000 ~ NT$ 599,999 within the Validity Period
    Birthday Coupon
    NT$7500
  • Diamond
    Membership Qualification
    Accumulated Purchases of NT$ 600,000 and Above within One Year
    Membership Validity Period
    One Year
    Renew Membership Qualification
    Accumulated Purchases Reach NT$ 600,000 and Above within the Validity Period
    Birthday Coupon
    NT$16000

Regulations on use of Birthday Voucher (Note on Birthday Voucher)

1.  Collect birthday voucher at iROO store.

2.  Scope of Use: iROO store.

3.  Shall be used within one month.

4.  Expiry date: ________________

5.  Signature: ____________ Shop: ____________

6.  Date: ____________ Sales: ____________

Q.Why have I been told that my membership was discontinued while I used to join the member?

A:The membership will be discontinued when member does not make any purchase within one year. However, the membership will be reactivated at the time of making the purchase.

 

Q.What if I unable to use the birthday voucher during my birthday month due to not in Singapore?

A:Birthday voucher is eligible for the birthday month. We regret that the expired birthday voucher will not be entertained. 

 

Q.What can I do if I lost my birthday voucher? Can I request the birthday voucher to be reissued?

A:Within the valid birthday month, please inform our shop personnel to assist for the reissuing the birthday voucher.