• membership level
    Membership Qualification
    Membership Validity Period
    Renew Membership Qualification
    Birthday Coupon
  • Ordinary
    Membership Qualification
    Every Purchase in a Single Receipt Can Apply
    Membership Validity Period
    One Year
    Renew Membership Qualification
    Any Purchase Made within One Year
    Birthday Coupon
    None
  • Gold
    Membership Qualification
    Purchase of NT$ 30,000 in One Single Receipt Accumulated Purchases of NT$ 50,000 and Above within One Year
    Membership Validity Period
    One Year
    Renew Membership Qualification
    Accumulated Purchases Reach NT$ 50,000 ~ NT$ 149,999 within the Validity Period
    Birthday Coupon
    NT＄1000
  • Platinum
    Membership Qualification
    Accumulated Purchases of NT$ 150,000 and Above within One Year
    Membership Validity Period
    One Year
    Renew Membership Qualification
    Accumulated Purchases Reach NT$ 150,000 ~ NT$ 299,999 within the Validity Period
    Birthday Coupon
    NT＄3500
  • Jade
    Membership Qualification
    Accumulated Purchases of NT$ 300,000 and Above within One Year
    Membership Validity Period
    One Year
    Renew Membership Qualification
    Accumulated Purchases Reach NT$ 300,000 ~ NT$ 599,999 within the Validity Period
    Birthday Coupon
    NT＄7500
  • Diamond
    Membership Qualification
    Accumulated Purchases of NT$ 600,000 and Above within One Year
    Membership Validity Period
    One Year
    Renew Membership Qualification
    Accumulated Purchases Reach NT$ 600,000 and Above within the Validity Period
    Birthday Coupon
    NT＄16000

Regulations on use of Birthday Voucher (Note on Birthday Voucher)

1.  Collect birthday voucher at iROO store.

2.  Scope of Use: iROO store.

3.  Shall be used within one month.

4.  Expiry date: ________________

5.  Signature: ____________ Shop: ____________

6.  Date: ____________ Sales: ____________

Q.Why have I been told that my membership was discontinued while I used to join the member?

A：The membership will be discontinued when member does not make any purchase within one year. However, the membership will be reactivated at the time of making the purchase.

 

Q.What if I unable to use the birthday voucher during my birthday month due to not in Singapore?

A：Birthday voucher is eligible for the birthday month. We regret that the expired birthday voucher will not be entertained. 

 

Q.What can I do if I lost my birthday voucher? Can I request the birthday voucher to be reissued?

A：Within the valid birthday month, please inform our shop personnel to assist for the reissuing the birthday voucher.